Filling in the gaps in your logs and adding an obfuscated signature
by Mountain Computers Inc., Publication Date: Saturday, September 19, 2020
View Count: 282, Keywords: Log Files, Fill in gaps, adding obfuscation signatures, Hashtags: #LogFiles #Fillingaps #addingobfuscationsignatures
If your organization has log tracking for your work orders, be sure to add your simple unique signature phrase to your log notes such that you know it was your log entry.
Mine was, "another happy customer" or just "ahc" somewhere in the entry. I have found that log entries can be compromised and limited reporting and restricted reporting from your end point. So the best thing to do if reporting is restrictive is to add your signature within something that you can search for.
For example, when your reporting tools do not allow you to search for your log entries by name, creation, modification, or completion and assignment, just add within the log entry your special phrase and you can search that and it will pull through in your reporting. It's a bypass workaround method that works even if administration overrides try to prevent you from searching for your own work orders.
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