GoGreen PC TuneUp™
Learn More

Insta-Install™
this is how we code sign our software and ssl encrypt our websites from our affiliate partner SSL.com

myBlog

myBlog Home

Back to Blog MTNCOMP


Technical Support questions and answers - the best of - instincts

Published: Tuesday, November 17, 2020 written by Andy Flagg
View Count: 46
Keywords: Technical Support, Techniques, Patience, Ending the Call, Sniffing out Sales calls



Have you ever answered the technical support line and wondered, am I being pwned? Is this or not a Simpson's episode. I have been in the midst of lots of questionable calls, and today was one of them.
 
The person calling, asked me all the rudimentary HR IT questions for an interview, and I was like, is this an interview? Haha. Funny. Maybe, maybe not.
 
I can tell you this; all I asked was, is there a problem or are you just pumping me for free advice?
 
No worries. Sometimes, you get those calls and need to start at the top and be open, honest and then have fun with the call and give the best advice given the least amount of information.
 
Was this a sales call or an interview call?
 
more to come...

if you found this article helpful, consider contributing $10, 20 an Andrew Jackson or so..to the author. more authors coming soon
FYI we use paypal or patreon, patreon has 3x the transaction fees, so we don't, not yet.

© 2020 myBlog™ v1.1 All rights reserved. We count views as reads, so let's not over think it.