Request Tracking, solutions that work
Published: Wednesday, May 8, 2019 written by Drew Jackson
View Count: 108
Keywords: Request Tracking, Solutions
In the past 25 years, we have always had many ways to tracking support requests.
What is the best technology that you liked? even for a while?
RT (request tracker)? - i like this one - link
Spiceworks? - i like this one too...
even a clipboard with pen and paper worked for low transactions.... it works. low tech. low fidelity.
whatever you use, make sure it works the way you want it, otherwise, kill it and find something better.
more to come...
if you found this article helpful, consider contributing $10, 20 an Andrew Jackson or so..to the author. more authors coming soon
FYI we use paypal or patreon, patreon has 3x the transaction fees, so we don't, not yet.
© 2020 myBlog™ v1.1 All rights reserved. We count views as reads, so let's not over think it.